Frequently Asked Questions
What types of accident could qualify for compensation ?
Please note – these are a selection of examples of the types of injuries which could qualify for compensation. If you have suffered an injury type that is not mentioned below, please contact us for free advice about whether or not you have grounds for a claim.
Road traffic accident:
• Driver – where someone else was at fault
• Building sites
Slipping and tripping:
In a public place such as pavement, street, park, shops
• Where you suffer an injury as the result of the owner of a property or facility not maintaining adequate safety standards for the public
Work related illness or disease
• Deafness or partial deafness
• Inappropriate treatment by a hospital or doctor
• Where someone else was at fault
What entitles me to compensation
If you have been injured in an accident that was not your fault, within the last three years, you could be entitled to claim compensation. Compensation can be claimed for your injuries and also for loss of earnings and any related medical expenses. One of our specialist panel of personal injury solicitors will assess whether you are likely to be successful in pursuing a claim.
How much compensation am I entitled to?
This all depends on the extent of the injuries and other losses you have suffered. Average compensation claim amounts range from £2,000 up to £10,000 or more. Serious or persistent injuries tend to result in substantially higher compensation amounts. Loss of earnings, out of pocket expenses and medical expenses are also recoverable.
How will my case be handled?
It all starts with an initial no obligation consultation on the phone to ascertain whether we believe you are entitled to compensation. This may be followed up by a meeting at your local WINWales panel solicitor’s office, at home or in hospital, if necessary. If you decide to proceed, you will deal with the same person throughout the duration of your case. To minimise any inconvenience to you, the majority of the correspondence will take place via phone or letter and all details are treated in the strictest confidence.
Is there a time limit for submitting a claim for a personal injury?
There is a time limit of 3 years from the date of the accident for the majority of claims, and a claim can be submitted at any stage during this period. However, there are some circumstances, for instance in cases involving children, where claims can be submitted after a longer period of time – to find out more please contact us. It is always best to submit a claim as quickly as possible to have more chance of being successful with your claim, as it helps us to build a stronger case.
How long will my claim take to settle?
This depends on the extent and nature of your injuries and the exact circumstances of the accident. On average, personal injury claims can take between 18 months and three years from start to finish. WINWales’ panel of solicitors firms are committed to speeding up the claim process, so they aim to resolve straightforward cases within 12 months. For more serious injuries the process may take longer, but they promise to cut out any unnecessary delays.
Will I have to go to court?
The aim is to get you the maximum compensation possible, and in most cases, this can be achieved without the need to go to court. Sometimes, however, a court case is needed to get the compensation you deserve. In these cases you can be sure of the full support of your solicitor and, if needed, specialist barristers.
What if I lose my claim?
All cases are taken on a No Win No Fee basis. This means that if your claim is unsuccessful, you don’t pay a penny.
If you are successful in getting compensation, then typically customers pay 25% of the amount recovered, although this will be subject to your individual circumstances, and the fee may be more or less than this.
No win, No fee promise
Your own local & specialist personal injury solicitor
We act with integrity & honesty
We will never share your details
Specialists able to handle complex injury cases