A hotel guest was who suffered a back injury following an accident at a hotel has successfully claimed £6,500 in compensation. The woman tumbled to the ground during a family meal after the chair she was sitting on collapsed from under her.
As a result of the accident, the woman suffered soft tissue injuries to her lower back which required physiotherapy, and continued to cause her discomfort for months after the accident.
The solicitors acting on behalf of the injured guest noted that the hotel had “failed to ensure that their facilities were safe for use and this is what led to her accident”. It was clear that the chair had been faulty, and this defect had not been dealt with by the Hotel. Had there been a proper maintenance system in place, the chair would have been inspected and either repaired or replaced, preventing the accident from occurring.
Although the hotel did admit responsibility for the accident, their initial offer of compensation was low. The solicitors entered into negotiation on the woman’s behalf, before agreeing the increased payout of £6,500.